Latest News

Everyone who is registered on the website will recently have been asked to reset their password. We have been advised that due to a hack of our old website approximately 4 years ago, people's passwords may have been stolen at that time. We have recently had reports of them being used in phishing emails.

As a precaution, we ask everyone to reset their password to something new. We also recommend that if you use this password elsewhere you change it there as well. We would like to assure everyone that the new (current) website is secure, and there is no evidence of hacking. Note that we have never stored any personal financial information such as bank card details on the website, as all payments are processed by a secure third party, and always have been.

We have received a number of clarification questions and requests as a result of this incident. We will respond to all enquiries individually. In addition, we are now in the process of reviewing and updating our Privacy Statement, in order to clarify what data we need to retain for legal and accounting purposes. All members will be notified of the changes by email when they have been agreed.

Watch out for more info on next year's walk which will be held on the 11 th May 2019.

Payment terms

Payment flow and delivery policy

  1. Payments made via the Keswick to Barrow website will be transacted securely via SagePay.
  2. A payment receipt will be automatically sent to the payer for each transaction, subject to a valid email address being provided on the payment form.
  3. Donation amounts will be automatically publically acknowledged on the website, except where the payer has requested that the donation should be anonymous.

Refund and cancellation policy

  1. If you have made a payment in error, or have paid an incorrect amount, please request a refund via our "Contact Us" form, selecting the "Sponsorship and payments" option. We will respond to your enquiry to verify your details, normally within two working days, and we will issue a full refund subject to confirmation of the request details.
  2. Payments made in respect of the £15 individual entry processing fee are used to cover operating costs, and are non-refundable and non-transferrable.
  3. Donations made to walkers are non-refundable and non-transferrable, except in cases where a genuine error has occured, as described in paragraph 1.